If your email address is associated with a Google Calendar, invites to that email address will go to Google Calendar, even if your email routes elsewhere. In contrast, invitations between my Google Calendar and my Office 365 account worked, because the email address I use for Office 365 is not associated with any Google Calendar account. When it “found” her still-linked Google Calendar associated with her email address, it dropped the invitation into her calendar. When I would send a Google Calendar invitation, the system “looked” for any Google Calendar linked with her email address. Her email address, therefore, was still linked to her old Google Calendar. The domain association also remained active, so she could log in with her email address to her Google account. However, she had kept her Google Apps account active, even though mail no longer routed there. Calendar invitations she sent to co-workers routed appropriately, and did calendar invitations sent to my Google Apps Calendar. Mail sent to her address routed to the new Office 365 account, as expected. emailĪs you’d expect, when her organization moved from Google Apps to Office 365, the tech folks changed the DNS records. It took me a bit to figure out what happened. We both saw the “missing” calendar invitations displayed on the screen. “Yes, but I still have my Google account,” she said, as she logged into Google Apps and opened a browser tab to her Google Calendar. “Wait - haven’t you switched to Office 365?” I asked. We opened Office 365 online and explored both Admin and Outlook settings. We opened Outlook on her desktop and looked at her settings, her rules, and her spam folders. A Google Calendar that I sent to an Office 365 account of mine worked, but calendar invitations between my Google Calendar and her Office 365 weren’t received.
I deleted the invitation in Google Calendar, and the event disappeared, just like it should. I accepted the invitation in Outlook, and the acceptance showed up in Google Calendar. It worked - the invitation appeared in Outlook online as expected. I sent a Google Calendar invitation to my own Office 365 account. I still don’t see anything,” she replied. A small IT firm handled the migration about a year ago. Her organization had used Google Apps, but then they moved to Office 365. I created a new calendar event in Google Calendar, added her email address to the invitation list, and sent the request.
Andy Wolber explains how to fix this problem. If your email address is associated with a Google Calendar, invites go to Google Calendar - even if your email routes elsewhere. How to resolve an invitation issue between Google Calendar and Office 365